When a service or installation engineer arrives at your premises we hope you will be appreciative of his skill and efficiency in carrying out the work. However, his performance is dependent on the support team who:-
Provide the quotation.
The stores which provided the material.
The buyer who purchased the material.
The accounts who paid for the goods and supplied you with the invoice and reports.
The technical managers who supported the field engineers.
The health & safety person who watch over our staff.
The management who supervise and oversee timetables, reporting and operations.